Delivery & Return
Enjoy free delivery on thousands of products over 2500 MAD. For a small fee, select a delivery date and time that fits your schedule.
Delivery Options Overview
Okay, let's craft a clear and concise overview of delivery options for espacegamers, keeping in mind the information you provided earlier.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 24-48 hour window. |
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Orders over 2500 MAD : All day delivery. Order anytime: |
FREE |
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Orders under 2500 MAD: All day delivery. Order anytime: |
40DH |
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Weekday time slot from 10noon - 9pm. Order by 9pm. |
40DH |
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Next day delivery Get it next day, 6 days a week |
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All day delivery. Order by 9pm. |
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Weekday time slot from 10noon - 9pm. Order by 9pm. |
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the Espacegamers online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
We offer [list delivery options, e.g., standard shipping, express shipping, local delivery].
Shipping costs vary depending on the delivery option selected, the weight of your order, and your location. You can view the shipping cost at checkout before completing your purchase.
- The delivery carrier will typically leave a delivery notice or attempt to redeliver on the next business day. You may also be able to arrange for a different delivery time or location.
If your order is significantly delayed, please contact our customer support team with your order number. We will investigate the issue and provide you with an update.
To return an item, please follow these steps:
- Contact our customer support team to request a return authorization.
- Package the item securely and include the return authorization form.
- Ship the item to the address provided by our customer support team.